The Crystal Rock Store

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Customer Feedback

  • "Excellent service. I'm over the moon! I have been looking for good quality aragonite crystals for so long without any luck until I found the crystal rock store! They are just amazing. As for the echinoid fossils, im speechless. Thank you so much, you have changed my world. Great quality and superfast service, I feel I have made a friend. Truly inspirational!"

- James Clark



Our Privacy Policy

thecrystalrockstore.com is committed to ensuring privacy and protection of all our customers.  You may browse our website without any data being collected from you, however in order to enjoy a tailored browsing and shopping experience, we offer you the ability to register an account with us.

 

Ordering from thecrystalrockstore.com:

You do not have to have an account in order to purchase goods from thecrystalrockstore.com.  When you add items to your cart, a file is created on our server which stores details of your purchases.  This file is linked uniquely to your browsing session and cannot be viewed by anyone else.  When you complete your order, we ask for personal information about you, such as your full name, address, e-mail address, phone number and credit card details.  This data will only be shared with our payment service provider, Sage Pay, and courier services, and only for the purposes of processing and shipping your order.  All sensitive data is transmitted via an industry standard 128-bit secure socket layer connection.  We do not store your payment details.  We collect anonymous, non-personal data, such as how many times a product is purchased or viewed, in order to continually modify our website to suit the browsing trends of our users.

 

Your account:

When you register for an account with thecrystalrockstore.com, we require that you give us a valid e-mail address.  This is so that our system can verify your registration and issue you with a personal password to allow you access to your member area.  You can use your member account to store your personal data, for the purposes of making orders with thecrystalrockstore.com.  You can also use your account to sign up for email updates.  The 'remember me' feature is an automatic login process which creates a cookie on the hard drive of your computer containing a unique login ID, thereby avoiding the need to enter your login details upon subsequent visits to thecrystalrockstore.com.  Do not select this option if you share this computer with others since personal or member only information will be accessible by other users.

 

Your data:

We do not automatically collect personal data about you.  We do not collect information about our you from other sources, such as public records or bodies, or private organisations.  We do not share any personal data with any 3rd part organisation or institution, except for the purposes of processing your order as detailed above, or if required to do so by law.

 

External websites:

This privacy policy covers the usage of thecrystalrockstore.com only.  Where we have linked to external sites, a different privacy policy may apply.

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